Contact Us
Get in touch!
Have a question about Girl Scouts? Whether you're a troop leader, a parent, or someone interested in becoming a Girl Scout, we are here to help!
Our Customer Care team is available to assist you Monday through Friday, 9:00 am to 5:00 pm. We aim to respond to all inquiries within two business days.
Phone Number: (212) 645-4000
Email: customercare@girlscoutsnyc.org
Staff Directory
To contact a specific member of our staff, visit our Staff Directory.
In Case of Emergency
The GSGNY Emergency Phone Line is open Monday through Friday, 5:00 PM – 8:00 PM, Saturday and Sunday, 12:00 AM – 11:59 PM. This line is intended for after-hour emergencies, including but not limited to:
- Reporting an incident or accident
- Reporting a transportation issue during a Girl Scout event
- Reporting medical emergencies, fires, severe weather events, and threats of violence during a Girl Scout meeting or event.
For serious life-threatening issues, please call 911.
Emergency Line: (212) 645-4009
If you do not have an emergency but wish to contact the GSGNY team, please send your message to customercare@girlscoutsnyc.org and a Customer Care Representative will get back to you during business hours.
